LifeSignal Consent & Opt-In Policy

How users opt in

• Submitting a LifeSignal form on our website
• Being enrolled by a caregiver, family member, or authorized organization
• Providing express consent during onboarding
• Replying START after previously opting out

Message types

• Daily wellness and safety check-ins
• Medication and FaithSignaly reminders
• Missed check-in alerts to designated caregivers
• Operational account notifications related to the service

Frequency

Message frequency varies based on the user's care plan, schedule, reminder settings, and escalation rules.

Opt-out instructions

Users may opt out of SMS messages at any time by replying STOP. Users may opt back in by replying START.

Help

For help, reply HELP to any LifeSignal message or visit https://lifesignal.app.

No marketing or promotional messaging

LifeSignal messaging is strictly transactional and service-related. We do not use this channel for promotional campaigns.